What Good means

Four checks. A phone has to pass all of them.

Good condition

One guide for every phone we sell. If a phone does not meet all four checks, it is not listed as Good.

Screen

Good meansNo cracks and no dead spots. Light hairline marks you can only see with the screen off.

Not Good: cracks, burn-in, dead pixels or a lifting screen.

Body

Good meansLight wear from normal use. Small scuffs on the frame or back, nothing deep.

Not Good: dents, a bent frame or a cracked back.

Battery

Good meansBattery health 80% or better. The exact number is shown on the phone page.

Not Good: a battery that is below 80% or shows a service warning.

Function

Good meansEverything works: cameras, speakers, mic, buttons, Face ID or Touch ID, charging, Wi-Fi and cellular. We test every phone before it goes on sale.

Not Good: anything on that list that does not work.

Fair and Excellent conditions come later. Until then every phone is Good.

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